Company Logo


In Their Own Words
"Hotjar is a new all-in-one Analysis and Feedback tool that reveals the online behaviour and feedback of a website's visitors. By combining both A) Analysis and B) Feedback tools, Hotjar gives our clients the 'big picture' of how to improve their site's experience and its performance."
Industry affiliations


What data does this company collect?
Data Collected

Anonymous : Analytics, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Interaction Data , Internet Service Provider, Page Views , Serving Domains

Pseudonymous : Clickstream Data, Device ID (EU PII), IP Address, Location Based Data

PII : EU- IP Address, EU- Unique Device ID

Data Sharing

Data is shared with 3rd parties (specifics undisclosed)., PII data is shared with 3rd parties.

Data Retention

As long as necessary to fulfill a business need or as required by law.

Data Use

Ad Targeting, Analytics /Measurement

Data Storage Location

Visitor and usage data that Hotjar collects through its software is stored in Ireland, European Union (EU) on the Amazon Web Services infrastructure, eu-west-1 data centers. Our application and database servers run inside an Amazon Virtual Private Cloud (VPC). Access to the VPC is limited to Hotjar team members on a need-to-know basis. Data stores within the VPC are not directly exposed to the internet. Only systems with a direct technical need are exposed (e.g. frontend web servers, load balancers, and other systems, which directly serve customer traffic).

Your choices
Privacy contact
Hotjar Ltd
Dragonara Business Centre 5th Floor
Dragonara Road, Paceville St Julian's STJ

Phone: +1 (855) 464-6788
Opt-out cookies
When you opt out of being tracked and/or targeted by this company, an "opt-out cookie" is set in your web browser. The details of this cookie are below. Click here for more information about what this means.
Browser cookies

No cookies found

*Certain companies include their opt-out links on trade association sites or other membership organization sites. These sites may trigger the writing of additional cookies when an opt-out request is received, including cookies that are written by other companies.
About Evidon

Evidon is the leading provider of Privacy and Digital Governance Solutions. We bring transparency to the web by providing organizations with tools allowing consumers to understand and control what information is collected and used. For more information, visit our website.